Processor Article, “Take Note: Nuance’s Dragon Naturally Speaking Eases A Florida Agency’s Workload”
A “Products at Work” feature from the July 18, 2008 issue:
It begins:
Like most social services agencies, the Florida Department of Children and Families (www.state.fl.us/cf_web) has to do a lot with limited resources. Its 2,000 protective investigators statewide handle child protective cases, dealing mostly with abuse and neglect and adult protective cases, which deal with maltreatment [...]