Processor Article, “Improving Service: Xangati Helps PrimeLink Protect Its Customers From Web Threats & Hassles”
A “Products-At-Work” feature from the October 24, 2008 issue:
Plattsburgh, N.Y.,-based PrimeLink is a fairly small but growing ISP with about 3,000 subscribers. It faces several problems common to ISPs everywhere: tracking down spam, preventing its subscriber email from being blacklisted, and determining the cause of customer complaints, among other things.
But finding a solution [...]