Even though additional financial and human resources are limited, IT departments are being asked to develop, implement, and maintain new business initiatives. This theme isn’t a new one, says Gartner analyst Ken McGee, adding that the topic has become more pressing given the recession’s effect on the economy.
“Being outstripped in their ability to meet demand is not new. What is new is that CIOs for the first time are openly saying it out loud and freely,” McGee says.
Nevertheless, there is a big difference between talking about these issues and making changes so that your SME’s management no longer assumes you can meet whatever expectations they throw at you.
Complete Article: Meeting Business Expectations: IT Departments Pushed To The Limit
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