The Napa County Office of Education, or NCOE, had been looking for an effective solution for archiving email for some time. However, unlike medical and financial industries, the NCOE does not have specific regulations and rules on archiving email.
“There is no agency that sets guidelines for us to follow, so we have to do our best to archive email and follow everyone else’s rules because we don’t know what we’ll find in a court situation,” says Brian Dake, director of information technologies at the NCOE (www.ncoe.k12.ca.us). Although Dake says that later this year the NCOE may get some substantive guidelines about how long emails need to be archived and how they are to be accessed, right now, these issues are up to individual interpretation.
Dake says cases against the NCOE have taken place where plaintiffs were awarded on whether the NCOE had the appropriate emails and then archived and presented them correctly in court. Because of the risk of incurring punitive damages, not to mention e-discovery and court requests, the NCOE needed a concise system that records all incoming and outgoing email, provides easy retrieval for e-discovery purposes, and ultimately limits liability.
Although the NCOE researched other solutions, Dake says his office finally chose two solutions from Sonasoft (www.sonasoft.com): SonaSafe for Email Archiving as its email archiving solution and SonaSafe for Exchange Server as the backup and failover solution for its Microsoft Exchange server.
Complete Article: Keeping Track Of Email: Sonasoft Helps Napa County School System Stay On Top Of Email Archival & Backups
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