Posted on the Legal Technology Section of Law.com, on June 22, 2010, this legal IT case study shows how Dechert LLP outsourced its help desk needs to Keno Kozie saving the firm money and improving its productivity overall. Before deciding on Keno Kozie, [Dechert CIO Mike] Shannon and a few Dechert colleagues went to Chicago [...]
Tagged Dechert, help desk, Keno Kozie, Law.com, LTNA “Case Study” article from the July 2, 2010 issue: Minneapolis-based advertising agency Preston Kelly boasts a client list that larger firms in Los Angeles and New York might envy, including Roundy’s Supermarkets, Taco John’s, Physicians Mutual, Health-Partners, STAGG Chili, Hormel Foods, and the Minnesota Zoo, among others. In December 2008, the agency introduced a [...]
Tagged Cloud Hosting, Preston Kelly, ReliaCloudA “Case Study” article from the June 4, 2010 issue: About two years ago, [St. Michael’s RC School in London] migrated to Google Apps for its school workflow. In the past, students would complete work on Microsoft Word or Open Office, save it, print it, bring it to school, give it to the teacher, and [...]
Tagged Google Apps, myOneLogin, passwords, St. Michael’s RC School, TriCipher, VIP, Virtual IPPosted on the Legal Technology Section of Law.com, posted on June 3, 2010, this legal IT case study shows how Troutman Sanders LLP outsourced its help desk needs to Intelliteach saving the firm money and improving its productivity overall. [Troutman Sanders CIO Barb] Kunkel feels especially comfortable with Intelliteach because its founders, including CEO Lance [...]
Tagged help desk, Intelliteach, IQTrack, outsourced, outsourced help desk, Troutman SandersA “Case Study” article from the May 7, 2010 issue: Since its founding in 1963, Donatos Pizzeria has grown from a single restaurant in Ohio to about 200 of them across six states. Of these restaurants, about 60% are company owned, while the other 40% are franchises; however, as the chain continues to grow, more [...]
Tagged COBOL, Donatos, isCOBOL, Java, Pizzeria, Veryant